1. General Policy Statement

Due to the nature of administrative, clerical, tax preparation, technical, and translation support services, all fees paid to Consul.te LLC are strictly non-refundable. Once payment is processed or work has commenced on a project, application, or document, no refunds will be issued under any circumstances.

2. Right to Cancel Services

Clients have the right to cancel their services or terminate an active project at any time. However, canceling a service does not entitle the client to a refund of any monies already paid.

• To initiate a cancellation, clients must submit a clear, written notice to Consul.te LLC via email at info@consul-te.com.
• The cancellation will become effective immediately upon our receipt of your written notice.

3. Outstanding Balances Upon Cancellation

If a project is billed on an installment basis or requires a final balance payment upon completion, and the client chooses to cancel before the project is finalized:

• The client remains legally responsible for paying for all hours logged or administrative milestones completed up to the exact date of cancellation.
• Consul.te LLC will issue a final invoice for work completed up to the cancellation date, which must be paid immediately.

4. Third-Party Government and Filing Fees

Many services (such as LLC registrations, ITIN applications, court filings, and notary travel) involve separate government filing fees, courier costs, or software licensing fees.

• Consul.te LLC has no control over government or third-party fee structures.
• Any government filing fees, state permit costs, or third-party service fees paid directly or through Consul.te LLC are 100% non-refundable by law once submitted to the respective agency.

5. Government and Court Denials

Consul.te LLC acts strictly as an administrative scribe and form processor under the client's direct instructions. We do not guarantee outcomes, application approvals, or processing times by government agencies or courts. If an application, tax filing, business registration, or court request is delayed, audited, or denied by a government or judicial entity, the client is not entitled to a refund of service fees paid to Consul.te LLC.

6. Contact Information

For any questions regarding cancellations or active service agreements, please contact our office directly:

Consul.te LLC

111 Speen St, 2nd Floor

Framingham, MA 01701

Phone: 508-847-6010

Email: info@consul-te.com