Consul.te LLC respects your privacy and is committed to protecting the personal information you provide through our website and services.

This Privacy Policy explains how information is collected, used, stored, and protected when you visit Consul.te LLC or communicate with our company.

By using this website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information, including but not limited to:

Personal Information

• Full name
• Email address
• Phone number
• Mailing address
• Social Security Numbers (SSNs)
• Individual Taxpayer Identification Numbers (ITINs)
• Employer Identification Numbers (EINs)
• Uploaded tax documents, financial statements, court forms, business records, and supporting documentation
• Information submitted through forms, questionnaires, consultations, or communications
• Billing or payment-related information

Non-Personal Information

• Browser type
• Device information
• IP Address
• Website usage data
• Cookies and Analytics Information

2. How We Use Information

Information collected may be used for purposes including:

• Providing requested administrative, tax preparation, translation, digital, and business support services
• Responding to inquiries and consultations
• Scheduling appointments and managing client communications
• Processing secure payments through third-party providers
• Improving website functionality and user experience
• Internal business operations and recordkeeping
• Compliance with applicable federal, state, and local legal obligations

3. Federal Tax Information Privacy (IRC Section 7216)

For clients utilizing our Tax Preparation Assistance division, Consul.te LLC complies with Internal Revenue Code Section 7216.

We are legally prohibited from disclosing or using tax return information for purposes unrelated to preparing or filing a client’s tax return unless specifically authorized by law or by a separate written consent that complies with IRS requirements.

Tax information will not be sold or shared for marketing purposes.

4. Translation, Court & Administrative Services

Information provided for translation, court administrative requests, document organization, or administrative support services is used strictly for those requested clerical and administrative purposes.

Consul.te LLC is not a law firm, accounting firm, or government agency, and does not provide legal advice, legal representation, or official government representation.

5. Attorney Support & Confidential Information

For licensed attorneys and law firms utilizing our Freelance Paralegal & Attorney Support division, communications, discovery materials, case records, and related data may be handled under separate confidentiality agreements and attorney supervision protocols.

All attorney support services are performed strictly under attorney direction and supervision in accordance with Massachusetts Rule of Professional Conduct 5.3.

6. Information Sharing

Consul.te LLC does not sell or rent personal information to third parties.

Information may be shared only when reasonably necessary to:

• Provide requested services
• Process payments
• Communicate with authorized third-party service providers
• Comply with legal obligations
• Protect the rights, operations, or security of Consul.te LLC

Third-party providers may include:

• Payment processors
• Scheduling platforms
• CRM Systems
• Cloud Storage providers
• Website hosting providers
• Analytics Services
• Authorized electronic filing platforms

7. Cookies & Analytics

This website may use cookies, analytics tools, and tracking technologies to improve functionality, monitor performance, and better understand visitor interactions.

Users may disable cookies through their browser settings; however, certain website features may not function properly as a result.

8. Data Security & WISP Compliance

Consul.te LLC maintains reasonable administrative, technical, and organizational safeguards designed to help protect personal information.

In accordance with Massachusetts Data Privacy Regulations (201 CMR 17.00), Consul.te LLC maintains a Written Information Security Program (WISP) governing internal data protection procedures and security practices.

While reasonable efforts are made to protect information, no internet transmission, electronic storage system, or digital platform can be guaranteed to be completely secure.

Users submit information at their own risk.

9. Data Retention

Information may be retained for as long as reasonably necessary to:

• Provide requested services
• Maintain business records
• Comply with legal or tax obligations
• Resolve disputes
• Enforce agreements

Retention periods may vary depending on the nature of the service provided and applicable legal requirements.

10. Third-Party Websites

This website may contain links to third-party websites or platforms.

Consul.te LLC is not responsible for the privacy practices, content, or security of external websites.

Users access third-party websites at their own discretion and risk.

11. Children’s Privacy

This website is not intended for children under the age of 13.

Consul.te LLC does not knowingly collect personal information from children without appropriate parental or legal guardian involvement where required.

12. Changes to This Privacy Policy

Consul.te LLC reserves the right to modify or update this Privacy Policy at any time without prior notice.

Changes become effective immediately upon posting to this website.

Continued use of the website after changes are posted constitutes acceptance of the updated policy.

13. Contact Information

Consul.te LLC

111 Speen St, 2nd Floor

Framingham, MA 01701

508-847-6010

info@consul-te.com